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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelica Aleman

June 27, 2026

5  out of  5
rating by Angelica Aleman
"I was greatly informed of the benefits of life insurance by the wonderful team! For a great price as a nineteen year old going into adulthood and learning to navigate the world, I highly recommend!"
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Roxanne Kissinger

June 23, 2026

5  out of  5
rating by Roxanne Kissinger
"Signed up and lowered my insurance bill by over half in 15 minutes. Literally. Thanks so much!"
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Esmael Yzaguirre

June 8, 2026

5  out of  5
rating by Esmael Yzaguirre
"So I called today looking for a quote for car insurance and the team at Lily Hernandez state farm insurance did a great job in getting me the best quote . Glad I made the switch very patient and professional. Thank you ladies for you help ."
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Lorena Velasquez

June 4, 2026

5  out of  5
rating by Lorena Velasquez
"Friendly staff was very welcoming, took care of all my concerns. Highly recommend Lily’s office."
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Yvonne Campos

June 4, 2026

5  out of  5
rating by Yvonne Campos
"Agent and staff are very helpful and are always willing to assist!"
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Melissa Lugo

June 4, 2026

5  out of  5
rating by Melissa Lugo
"Great office, great customer service! Definitely recommend!!"
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Analisa Del Campo

June 4, 2026

5  out of  5
rating by Analisa Del Campo
"Such a wonderful experience! Everyone was so kind, welcoming, and helpful from start to finish. You can tell they truly care about their customers and take pride in what they do."
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Monica Del Campo

June 4, 2026

5  out of  5
rating by Monica Del Campo
"Lily Hernandez leads her office with professionalism, kindness, and integrity, and it absolutely shows in the way her team treats everyone. It’s rare to find an office that combines outstanding customer service with such a warm and personal touch. I highly recommend Lily Hernandez's State Farm office to anyone looking for an agent who truly cares and puts their clients first! #TeamLily 💯"
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Bianca Martinez

April 20, 2026

5  out of  5
rating by Bianca Martinez
"I got an amazing quote just switched I highly recommend to move to State Farm. Thank you for everything"
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Eva Ramirez

March 31, 2026

5  out of  5
rating by Eva Ramirez
"I highly recommend Lily Hernandez State Farm Agent and her staff! They are always available when I have questions or need help, and I love that I can simply text my concerns and get a quick response. It’s never a hassle to add coverage or make changes to my policies — they make everything easy and stress-free. Great customer service and a team that truly takes care of their clients!"
We responded:
"Thank you Ms. Eva for the sweet review! My team does an amazing job in making sure we make changes easy for you. Thank you for your loyalty ❤️ We appreciate you. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs"
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Liz Jim

March 26, 2026

5  out of  5
rating by Liz Jim
"Excellent service!"
We responded:
"Thank you for the 5 Stars! We appreciate you ❤️"
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Alfonso Gomez

March 25, 2026

5  out of  5
rating by Alfonso Gomez
"Lily is a wonderful person and a great State Farm agent. She has over twenty years of State Farm experience, so I highly recommend her and her agency. Thank you so much Lily, to you and your awesome team!"
We responded:
"Thank you Alfonso! It always great to hear from friends. You know that anything we can do we are here for you and your family. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
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Eliazar Lopez

March 16, 2026

5  out of  5
rating by Eliazar Lopez
"dulce was a nice person"
We responded:
"Thank you for taking the time to compliment Ms. Dulce 🙂 I'm very proud to have a caring team.

Estamos a sus ordenes y agradecemos si nos recomienda con su familia y amigos. Gracias por apoyar a mi equipo y negocio.

Signanos en nuestras redes en Instagram @LilyStateFarm para ver noticias de la oficina y que se ria un rato 😆"
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Desiree Duran

March 16, 2026

5  out of  5
rating by Desiree Duran
"I went to State Farm in hopes of opening my own car insurance policy for a reasonable price. Going in I was unsure of the process but my insurance agent, Dulce, was more than willing to walk me through everything and made sure I found the best price! She was absolutely delightful and showed that she truly cared! I cannot wait to continue working with State Farm!"
We responded:
"Thank you Ms. Desiree for your kind words. Ms. Dulce is very kind and has great customer service. We know insurance can be confusing but we make sure we make it easy for you to understand. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
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Dee. Gee

March 7, 2026

5  out of  5
rating by Dee. Gee
"I have been looking for a good but affordable insurance for the past two weeks due to mine going up constantly due to “inflation” in my area and thank god I came across this one I had entered my information online and got busy and started doing other stuff and forgot about it. Thankfully I got a phone call from Suzy following up and gave me the same quote I got online including bodily injury as well as roadside assistance and even gave me a discount for life insurance I was pleasantly surprised because my quote went down about 35$ from my original quote online. Suzy followed up with me all week and wasn’t overly pushy as insurances usually are. I’m very grateful for her exceptional customer service and understanding. Definitely recommend these ladies if in search for reliable yet affordable insurance."
We responded:
"Thank you so much for your review!! Ms. Suzy is awesome! We truly care about giving you the best experience and making things easy for you. We are here for you and hopefully you only need us to change out your car or fun things like insuring your toys, however, if an accident happens, rest assured that my team and I will be here to help. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆"
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Amelia Geary

March 4, 2026

5  out of  5
rating by Amelia Geary
"I’ve been a member for years and absolutely love our agent! Mrs. Susie was so helpful with all my needs. She was very sweet and handled everything we needed!"
We responded:
"Thank you Ms. Amelia for taking the time to compliment Ms. Suzy! She is amazing! She prides herself in making sure you are properly covered and helps find you the most discounts. We appreciate you and your family. Thank you for supporting my small business ♥️ Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆"
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john varela

February 2, 2026

5  out of  5
rating by john varela
"Very nice and professional"
We responded:
"Thank you John! We appreciate you and thank you for choosing us. Remember you have the office team and the Good Neighbor Service at your service 24/7. If you ever need us we are just a call or text away! "
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Vickie A.Clark28

January 7, 2026

5  out of  5
rating by Vickie A.Clark28
"I had struggled with finding an insurance agent who would sit down with me and help find an insurance plan that would fit my budget. I contacted Lily Hernandez's office for information on car insurance and everyone I spoke with in the office was very friendly and helpful. Amazing service and all the staff were very helpful and friendly."
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Captain Spaulding

November 7, 2025

1  out of  5
rating by Captain Spaulding
"No at fault accidents or tickets and they raised my rates. For years I put up with it and when I would ask about the cost increase, the explanation was it's just the cost of insurance. Raised my deductibles and it still went up. I was a State Farm customer for over 30 years.I saved almost 1/2 my yearly premiums by switching to Geico.q"
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Lauryn Guerra

October 3, 2025

5  out of  5
rating by Lauryn Guerra
"Ms. Lily is the best! She made switching my car insurance so seamless and easy, saving me literally a few hundred dollars!! The whole office is very professional and always works above and beyond for their clients."
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Paula Cartwright

September 30, 2025

5  out of  5
rating by Paula Cartwright
"Every time I need something they are always quick to help and the nicest ladies I have ever done business with"
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Maria Ramirez

September 30, 2025

5  out of  5
rating by Maria Ramirez
"Lu & Lily are great! They’re friendly, understanding, & very helpful! 😊"
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Mellie Mel

September 29, 2025

5  out of  5
rating by Mellie Mel
"Ms. Lu is a great person very nice, I've been with State Farm for many years and she's the first person that I can say has gotten to know me on a personal basis. I'll always keep my business with them. Melody D."
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Joe Mendez

September 29, 2025

5  out of  5
rating by Joe Mendez
"Always a pleasure in office experience , all of the ladies are so cheerful, polite , and willing to answer and help with any questions or needs that one might have!
As a life long customer I always recommend these group of incredible individuals"
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Steven Kassarjian

September 29, 2025

5  out of  5
rating by Steven Kassarjian
"Was immediately greeted by Lily. My agent, Andrea, knew me by face and remembered how to pronounce my name (it had months since I’d last been in their office — BTW new office is quite nice).
The issue was that the mortgage bank had not yet sent any payment from the escrow account (no doubt because the closing was six weeks later than planned). Andrea called the bank, and the issue was clarified very quickly. And I still had time to get to my own bank.
Thank you, Andrea and Lily!"