State Farm® Insurance Agent Lily Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alma Avila Ouramch
August 15, 2026
5
out of
5
rating by Alma Avila Ouramch
"Friendly team members. Highly recommend!"
We responded:
"Thank you so much for the 5 Stars! We love reviews like yours. I'm very lucky to have such a friendly team ❤️ Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Ruth D
August 14, 2026
5
out of
5
rating by Ruth D
"Always Receive Great Service from the Staff!!! Thank You All..."
Cory Green
August 13, 2026
5
out of
5
rating by Cory Green
"Great people and easy to work with!"
We responded:
"Thank you for the 5 Stars Mr. Green! We take pride in our work and love to make it easy for you. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Rachel Greene
August 13, 2026
5
out of
5
rating by Rachel Greene
"Stephanie was great!"
We responded:
"Thank you for the 5 Stars Ms. Greene! We are very proud of having Ms. Stephanie! She is awesome and has almost a decade of State Farm experience. Thank you for taking the time to compliment her friendly service. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Rose
August 13, 2026
5
out of
5
rating by Rose
"Stephanie is the BEST! If you need insurance, ask for Stephanie. She takes the time to explain everything clearly, answers all your questions, and makes sure you understand exactly what you’re getting. Highly recommend her!"
We responded:
"Thank you for the 5 Stars for Ms. Stephanie! She had almost 10 years of State Farm experience and pays attention to details. We love that she is part of our team. I'm super happy that she provided excellent service. This makes my day ❤️ Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Benjamin Tanguma
August 3, 2026
5
out of
5
rating by Benjamin Tanguma
"Excellent Service and very professional, Thank You"
We responded:
"Thank you Mr. Tanguma for the five star review! Ms. Stephanie is awesome! She has a lot of insurance experience and takes pride in her work. Your review is the biggest compliment. You are very welcome and look forward to helping you for many years to come ✨️Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
raul martinez
August 2, 2026
5
out of
5
rating by raul martinez
"They get the job done. I got what I needed . Thank you, Stephanie for your help on my car insurance."
We responded:
"Thank you for the 5 stars Mr. Martinez! Thank you for taking the time to compliment Ms. Stephanie! She enjoys helping you find the right coverage and all the discounts possible. I'm happy we made your experience easy and pleasant. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆"
Valerie Aguirre
July 24, 2026
5
out of
5
rating by Valerie Aguirre
"I had the pleasure of speaking to Ms. Angelica over the phone. She took care of everything I needed quickly and answered all my questions with care and kindness. I felt well taken care of throughout our conversations which made the entire process easy to understand."
We responded:
"Thank you so much for your 5 star review! We're delighted to hear that Ms. Angelica provided you with such caring and attentive service. Taking the time to answer questions thoroughly and making the process easy to understand is exactly the experience we strive to provide. We'll be sure to share your kind words with Ms. Angelica. Thank you for trusting us, and we look forward to assisting you again whenever you need us! Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Maitryee Zaveri
July 23, 2026
5
out of
5
rating by Maitryee Zaveri
"Suzy was extremely helpful in making us understand our policies and options and also very responsive."
We responded:
"We're so glad to hear that Ms. Suzy was extremely helpful and responsive throughout the process.
Thank you for the 5 stars! She enjoys making sure you understand the coverage you need. We are here to make things easier for you. Thank you for choosing us, and we look forward to serving you again!
Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Bri Escobar
July 3, 2026
5
out of
5
rating by Bri Escobar
"They were very fast, nice and helpful! Helped get me a lower rate!!"
We responded:
"Thank you for taking the time to compliment my team Ms. Bri! Andrea is awesome, she makes insurance easy. Welcome to my State Farm family. Remember to save our number 830-569-8400 to your contacts and follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Angelica Aleman
June 27, 2026
5
out of
5
rating by Angelica Aleman
"I was greatly informed of the benefits of life insurance by the wonderful team! For a great price as a nineteen year old going into adulthood and learning to navigate the world, I highly recommend!"
We responded:
"Thank you Ms. Angelica ❤️ We love helping especially our young drivers so you can get the best discounts and explain the value of life insurance. Remember to save our number to your contacts 830-569-8400 and follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Roxanne Kissinger
June 23, 2026
5
out of
5
rating by Roxanne Kissinger
"Signed up and lowered my insurance bill by over half in 15 minutes. Literally. Thanks so much!"
We responded:
"Thank you so much for the five stars Ms. Roxanne 🌟 We love them! This helps spread the word on how great my team is. Welcome to the family ♥️ We hope to serve you and your family for many years to come. Remember to follow us on Instagram @LilyStateFarm to catch up on office news and get some laughs 😆"
Esmael Yzaguirre
June 8, 2026
5
out of
5
rating by Esmael Yzaguirre
"So I called today looking for a quote for car insurance and the team at Lily Hernandez state farm insurance did a great job in getting me the best quote . Glad I made the switch very patient and professional. Thank you ladies for you help ."
We responded:
"Thank you so much for your kind words! Ms. Andrea is awesome ❤️ Thank you for keeping us in mind after such a long time of us talking to you. I'm glad we were able to give you the best quote with the best customer service. Please remember to save our number 830-569-8400 to your contacts so you can call or text us when you need us. Also follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Lorena Velasquez
June 4, 2026
5
out of
5
rating by Lorena Velasquez
"Friendly staff was very welcoming, took care of all my concerns. Highly recommend Lily’s office."
We responded:
"Thank you for the kind words and the 5 Stars Lorena 🌟 My team is very caring and they make insurance easy to understand. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Yvonne Campos
June 4, 2026
5
out of
5
rating by Yvonne Campos
"Agent and staff are very helpful and are always willing to assist!"
We responded:
"Thank you so much for taking the time to recognize my team Yvonne 🌟 We appreciate you and your kind words. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆"
Melissa Lugo
June 4, 2026
5
out of
5
rating by Melissa Lugo
"Great office, great customer service! Definitely recommend!!"
Analisa Del Campo
June 4, 2026
5
out of
5
rating by Analisa Del Campo
"Such a wonderful experience! Everyone was so kind, welcoming, and helpful from start to finish. You can tell they truly care about their customers and take pride in what they do."
We responded:
"Thank you so much for the 5-stars, Analisa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lily Hernandez’s Team anytime."
Monica Del Campo
June 4, 2026
5
out of
5
rating by Monica Del Campo
"Lily Hernandez leads her office with professionalism, kindness, and integrity, and it absolutely shows in the way her team treats everyone. It’s rare to find an office that combines outstanding customer service with such a warm and personal touch. I highly recommend Lily Hernandez's State Farm office to anyone looking for an agent who truly cares and puts their clients first! #TeamLily 💯"
We responded:
"Thank you so much Monica! It's my pleasure to help and it means a lot to be recognized. I appreciate you and your family ❤️"
Bianca Martinez
April 20, 2026
5
out of
5
rating by Bianca Martinez
"I got an amazing quote just switched I highly recommend to move to State Farm. Thank you for everything"
We responded:
"Thank you Ms. Bianca! I'm glad my team was able to help you. We appreciate your business! ❤️ Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs "
Eva Ramirez
March 31, 2026
5
out of
5
rating by Eva Ramirez
"I highly recommend Lily Hernandez State Farm Agent and her staff! They are always available when I have questions or need help, and I love that I can simply text my concerns and get a quick response. It’s never a hassle to add coverage or make changes to my policies — they make everything easy and stress-free. Great customer service and a team that truly takes care of their clients!"
We responded:
"Thank you Ms. Eva for the sweet review! My team does an amazing job in making sure we make changes easy for you. Thank you for your loyalty ❤️ We appreciate you. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs"
Liz Jim
March 26, 2026
5
out of
5
rating by Liz Jim
"Excellent service!"
We responded:
"Thank you for the 5 Stars! We appreciate you ❤️"
Alfonso Gomez
March 25, 2026
5
out of
5
rating by Alfonso Gomez
"Lily is a wonderful person and a great State Farm agent. She has over twenty years of State Farm experience, so I highly recommend her and her agency. Thank you so much Lily, to you and your awesome team!"
We responded:
"Thank you Alfonso! It always great to hear from friends. You know that anything we can do we are here for you and your family. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Eliazar Lopez
March 16, 2026
5
out of
5
rating by Eliazar Lopez
"dulce was a nice person"
We responded:
"Thank you for taking the time to compliment Ms. Dulce 🙂 I'm very proud to have a caring team.
Estamos a sus ordenes y agradecemos si nos recomienda con su familia y amigos. Gracias por apoyar a mi equipo y negocio.
Signanos en nuestras redes en Instagram @LilyStateFarm para ver noticias de la oficina y que se ria un rato 😆"
Desiree Duran
March 16, 2026
5
out of
5
rating by Desiree Duran
"I went to State Farm in hopes of opening my own car insurance policy for a reasonable price. Going in I was unsure of the process but my insurance agent, Dulce, was more than willing to walk me through everything and made sure I found the best price! She was absolutely delightful and showed that she truly cared! I cannot wait to continue working with State Farm!"
We responded:
"Thank you Ms. Desiree for your kind words. Ms. Dulce is very kind and has great customer service. We know insurance can be confusing but we make sure we make it easy for you to understand. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆 "
Dee. Gee
March 7, 2026
5
out of
5
rating by Dee. Gee
"I have been looking for a good but affordable insurance for the past two weeks due to mine going up constantly due to “inflation” in my area and thank god I came across this one I had entered my information online and got busy and started doing other stuff and forgot about it. Thankfully I got a phone call from Suzy following up and gave me the same quote I got online including bodily injury as well as roadside assistance and even gave me a discount for life insurance I was pleasantly surprised because my quote went down about 35$ from my original quote online. Suzy followed up with me all week and wasn’t overly pushy as insurances usually are. I’m very grateful for her exceptional customer service and understanding. Definitely recommend these ladies if in search for reliable yet affordable insurance."
We responded:
"Thank you so much for your review!! Ms. Suzy is awesome! We truly care about giving you the best experience and making things easy for you. We are here for you and hopefully you only need us to change out your car or fun things like insuring your toys, however, if an accident happens, rest assured that my team and I will be here to help. Remember to follow us on Instagram @LilyStateFarm to stay updated with office news and get some laughs 😆"